Castle and Gardens visit
- Summer: 8:30am to 5pm (last entry)
- Winter: 9am to 4pm (last entry)
Ballroom Cafe
- Year-round: 9:30am to 4:30pm daily (except Christmas Day)
Gift Shop (and accommodation check-outs)
- Summer: 8am to 5pm
- Winter: 8:30am to 5pm
Summer, winter hours and public holidays
Summer and winter hours transition on the first Monday after Daylight Savings.
- Summer 25/26: ends Sunday 5 April 2026
- Winter 2026: Monday 6 April to Sunday 27 September 2026
- Summer 26/27: Monday 28 September 2026 to Sunday 4 April 2027
- Winter 2027: Monday 5 April to Sunday 26 September 2027
- Summer 27/28: Monday 27 September 2027 to Sunday 2 April 2028
- Winter 2028: Monday 3 April to Sunday 24 September 2028.
Open 365 days per year, including public holidays (except Ballroom Cafe on Christmas Day).