We look forward to welcoming you to stay at one of Larnach Castle's unique accommodation styles.
This information is to provide clear and consistent terms of trade for all accommodation bookings at Larnach Castle accommodation options (Camp Estate, Larnach Lodge, and Stables Stay).
If you have any questions, please contact your booking agent, or if you've booked directly, please contact our friendly Reservations Team on 03 476 1616 or reservations@larnachcastle.co.nz
Bookings and payment
- We will endeavour to reserve the room type you request but this cannot be guaranteed.
- If you and/or your travel companion require an accessibility suite or have difficulty with stairs, please let our Reservations Team know.
- All reservations require pre-payment upon booking. Payment can be applied via credit card. Please note, we do not accept American Express or Diners Cards.
- If a room charge from the Café, Dinner Experience or Gift Shop is requested, this must be signed and dated by the guest and paid upon check-out. Settlement by credit card may incur a surcharge.
- All credit card transactions incur a surcharge of 2%.
Cancellations
- No cancellation fee or fully refundable up until 96 hours prior to arrival. If payment has already been taken, then the monies will be refunded onto the credit card or account used to pay for booking.
- Cancellations within 96 hours incur a 100% cancellation fee or is non-refundable.
Group bookings
A group booking is considered 4 or more rooms.
Please contact our Reservations Team on reservations@larnachcastle.co.nz for the Group Booking Policy.